Terms of Service

1. About these terms

These Terms of Service (“Terms”) are a binding agreement between you and Joyful AI Team (“we”, “us”, “our”), which operates Content Studio, an AI studio for creating short videos, image posts, avatars and related content (the “Service”). Our Privacy Policy explains how we handle personal data and forms part of these Terms.

By creating an account, ticking “I agree” or using the Service, you accept these Terms. If you do not accept them, do not use the Service. If you use the Service for an organisation, you accept these Terms on its behalf and confirm that you may bind it; “you” then includes the organisation.

2. Who may use the Service

You must be at least 18 years old and able to enter into a binding contract. The Service is not meant for children.

Access is by invitation, or through an account we create or import for you. We may refuse, limit or withdraw access for anyone, at our discretion. You may not use the Service where the law that applies to you forbids it, or if sanctions prevent us from dealing with you.

3. Your account

Keep your username and password confidential. You are responsible for everything done through your account, and you must tell us promptly if you suspect unauthorised use. Accounts are personal: do not share, sell or transfer yours.

If you belong to a team, the team’s lead can see the content made in your account and manage your membership and credits. Our administrators can see and act on every account to operate, support and protect the Service.

4. The Service and AI output

The Service uses artificial intelligence, including models and services of third parties, to generate scripts, voices, images, videos, captions and other material (“Output”) from your prompts, uploads, avatar details and other material you provide (“Input”).

AI is probabilistic. Output may be inaccurate, incomplete, outdated, offensive or biased; it may be similar or identical to material generated for others or to existing works; and it may infringe the rights of third parties. Facts, figures, quotes, names and claims in Output may be invented.

You must review all Output before you use, publish or rely on it, and you alone decide whether and how to use it. Output is not professional advice of any kind.

We may screen, refuse, stop, change or remove any request, Input or Output, automatically or manually and at our discretion — for example for safety, legal or quality reasons. We have no obligation to monitor anything.

5. Your content and the licence you give us

As between you and us, you keep whatever rights you have in your Input, and we do not claim ownership of Output generated for you as against you. Output may not be protected by copyright and may not be unique to you.

You grant us, and those who work with us, a worldwide, non-exclusive, royalty-free, fully paid, perpetual, irrevocable, transferable and sublicensable licence to use, host, store, copy, process, adapt, modify, translate, create derivative works from, publish, display, perform and distribute your Input and Output, in any media now known or later developed, in order to: provide, operate, maintain and secure the Service; develop, test and improve the Service and our other products and services, including by evaluating, annotating, scoring and training AI models and systems; and promote the Service, including by showing examples of Output. This licence continues after your account closes.

You confirm that you have every right, licence, consent and permission needed for your Input and for the licence above — including the consent of every person whose name, image, likeness or voice appears in your Input or is used to make Output — and that neither your Input nor our use of it under these Terms breaks any law or infringes anyone’s rights.

If you send us feedback or ideas, we may use them freely and without any obligation to you.

6. Publishing and your responsibility

You alone are responsible for your Input, for any Output you use, publish or share, and for the consequences — including compliance with the laws that apply to you (such as advertising, consumer-protection, privacy, intellectual-property and AI-disclosure rules) and with the terms and policies of the platforms where you publish.

Where the law or a platform requires it, disclose that content was generated or altered with AI, and never present an AI avatar or a synthetic voice as a real person in a way that could mislead.

When you ask the Service to publish or send content elsewhere, you authorise us to do so on your behalf; that platform’s terms govern what happens there, and we are not responsible for its decisions or availability.

7. Acceptable use

You must not use the Service, or let anyone else use it, to:

• break any law, or help anyone else do so;
• create or share sexual content involving minors, or sexual or intimate content of a real person without their consent;
• impersonate anyone, create misleading “deepfakes” of real people, or use anyone’s name, image, likeness or voice without their permission;
• harass, threaten or defame anyone, or promote violence, terrorism, hatred or discrimination;
• infringe or misappropriate intellectual-property, privacy, publicity or other rights;
• spread disinformation (including misleading political or electoral content), commit fraud, run scams or send spam;
• present Output as professional advice (medical, legal, financial or other) without the qualifications and disclosures the law requires;
• collect, use or disclose personal data unlawfully;
• probe, scan or breach the security of the Service, or interfere with, disrupt or overload it;
• copy, decompile, reverse engineer or try to extract the source code, models, prompts, instructions, configuration or data of the Service, except where the law expressly allows it despite this restriction;
• access the Service by automated means or scrape it, or resell, sublicense or provide it to others, except as we expressly allow;
• get around credits, limits, approvals or other controls, or use another person’s account;
• use the Service or Output to build or train a competing product or model.

We decide, at our discretion, whether content or conduct breaks these Terms.

8. Credits, plans and payments

Generating content uses credits. Credits are a prepaid, limited right to use the Service’s paid features: they have no cash value, are not money or property, cannot be exchanged for cash, and may be transferred only through features we provide.

We set, and may change at any time, the prices of credits and plans and the credits each generation uses. Estimates shown before a generation are only estimates; the credits charged follow the actual usage we measure.

Payments are handled by a third-party payment processor. Card details go directly to the processor; we never see or store full card numbers. You authorise us and the processor to charge your payment method for everything you buy, with any applicable taxes.

Monthly plans renew automatically at the start of each billing period, at the price then in force, until you cancel. You may cancel at any time; cancellation takes effect at the end of the current period, which is not refunded.

All payments are final and non-refundable, and unused credits are not refunded, except where the law that applies to you requires otherwise. Where you have a legal right to cancel a purchase, contact us and we will refund what the law requires, less the value of what you already used where the law allows. We may correct pricing errors and suspend paid features when a payment fails or is reversed.

9. Third-party services

The Service relies on third-party services, such as AI model, voice and media providers, hosting, payment and email services. Their availability, quality and terms are outside our control, and features that depend on them may change or stop. Where a third party’s terms apply to your use of its service through ours, you agree to follow them. Links to other sites are for convenience only; we are not responsible for them.

10. Our service and our rights

The Service — including its software, models, prompts, workflows, design, text, graphics and trademarks — belongs to us and our licensors and is protected by law. Apart from the limited right to use the Service under these Terms, we grant you no right, title or licence to it.

The Service is provided online as a hosted service. We do not provide, sell or license to you any software, source code or AI models, and nothing in these Terms obliges us to. If a component is ever made available to you under separate licence terms, those terms govern that component.

11. Changes to the Service

We may add, change, suspend or discontinue any part of the Service — including features, models, voices, avatars, limits, prices and credit costs — at any time, with or without notice. Preview and beta features may be unreliable and may be withdrawn.

We do not promise that the Service or any content will be available, uninterrupted, secure or error-free, or kept for any period. Keep your own copies of anything you need.

12. Suspension and termination

You may stop using the Service at any time and ask us to close your account.

We may suspend, limit or end your access or account, remove content or refuse any request at any time, with or without notice or reason — including when we believe you broke these Terms or the law, created risk or legal exposure for us or others, or when we stop offering the Service.

When your account ends, your right to use the Service ends and unused credits lapse, except where the law requires otherwise. We may delete your content, and we may keep content and data as our Privacy Policy describes. Everything that by its nature should survive — including the licence you gave us, the disclaimers, the limits of liability, your indemnity and the rules on disputes — survives.

13. Disclaimers

THE SERVICE AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE FULLEST EXTENT THE LAW ALLOWS, WE AND OUR LICENSORS AND SUPPLIERS DISCLAIM ALL WARRANTIES AND CONDITIONS, EXPRESS, IMPLIED OR STATUTORY, INCLUDING OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TITLE AND NON-INFRINGEMENT.

We do not promise that the Service will meet your needs, that Output will be accurate, lawful, original or suitable for any purpose, or that using it will bring any views, followers, engagement, sales or income.

14. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS: (A) WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, REPUTATION, AUDIENCE, DATA OR CONTENT, ARISING FROM OR RELATED TO THE SERVICE, OUTPUT OR THESE TERMS, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, EVEN IF WE WERE TOLD THEY WERE POSSIBLE; AND (B) OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE, OUTPUT OR THESE TERMS DOES NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT THAT GAVE RISE TO THE LIABILITY.

These limits protect us and our owners, team members, contractors, licensors and suppliers, and apply even if a remedy fails of its essential purpose. Nothing in these Terms excludes or limits liability that the law does not allow to be excluded or limited, such as liability for fraud or wilful misconduct, or rights that consumer law makes mandatory.

15. Indemnity

You will defend, indemnify and hold harmless us and our owners, team members, contractors, licensors and suppliers against all claims, demands, losses, damages, liabilities, fines, costs and expenses (including reasonable legal fees) arising from or related to your Input, your use of the Service or of Output, content you publish, your breach of these Terms, or your violation of any law or of anyone’s rights. We may take over the defence of any claim at your expense, and you will cooperate with us.

16. Governing law and disputes

These Terms, and any dispute arising from or related to them or to the Service, are governed by the laws of the State of Israel, without regard to its conflict-of-laws rules. The competent courts in Tel Aviv-Jaffa, Israel, have exclusive jurisdiction, and you consent to it. If you are a consumer, this does not take away the protection of mandatory laws of the country where you live, where those laws apply.

To the extent the law allows, claims must be brought individually — not as a plaintiff or class member in any class or representative proceeding — and within one year after the claim arose. We may seek urgent or injunctive relief in any competent court.

17. Changes to these Terms

We may change these Terms at any time. The version in force and its date are shown at the top of this page. When we make a material change, we will ask you to agree to the new version before you continue using the Service; if you do not agree, you must stop using it. Other changes take effect when published. Changes do not apply to disputes that arose before them.

18. General

These Terms, with the Privacy Policy and any terms shown to you for a particular feature or purchase, are the entire agreement between you and us about the Service and replace any earlier understanding.

If any provision is found unenforceable, it will be enforced to the maximum extent possible and the rest stays in effect. Not enforcing a provision is not a waiver of it.

We may assign or transfer these Terms, in whole or in part, including as part of a merger, acquisition or sale of assets. You may not assign or transfer them without our written consent.

We are not liable for delays or failures caused by events beyond our reasonable control, including failures of third-party services, networks or power, natural disasters, war, terrorism, strikes, epidemics or acts of government.

These Terms create no partnership, employment, agency or fiduciary relationship, and no third-party beneficiaries. We may send you notices by email to your account’s address or through the Service. If these Terms are translated, the English version prevails.

19. Contact